By purchasing from us, you agree to all of the following conditions:
Shipping
At RENOVA we work every day to improve your in-store experience.
We want you to feel at home.
We will soon be launching an express delivery service so you can receive
your orders in the shortest possible time without having to pay any type of
extra charge on shipping costs.
We offer free shipping worldwide.
Shipping times
In order to offer you low prices on all our products, we have decided not to work with intermediaries, and many of our items are processed and shipped directly from our manufacturer.
Standard shipping time is approximately 2 weeks.
In specific cases, due to high demand or logistical issues, shipping may take 3 to 4 weeks.
If your order has not arrived within 30 days, please contact us at the following email: renovatiendastore@gmail.com writing the word shipping in the subject and we will solve it immediately.
International Shipping
We offer worldwide shipping with the exception of these countries or communities.
Melilla
Ceuta
Faroe Islands
Cayman Islands
US Virgin Islands
Northern Mariana Islands
British Virgin Islands
Turks and Caicos Islands
Solomon Islands
Falkland Islands
Marshall Islands
Meeting
Bouvet Islands
Christmas Islands
Cocos (Keeling) Islands
Cook Islands
Heard Island and McDonald Islands
Norfolk Island
Sint Maarten
South Georgia and the South Sandwich Islands
United Arab Emirates
Israel
Iraq
Saudi Arabia
South Africa
Taxes and fees
Import taxes, tariffs and related customs duties
may be charged once the product reaches the destination country. These
charges are determined by the customs of the specific destination.
Payment of these charges and taxes are the responsibility of the recipient and not
will be covered by “RENOVA”. For more details on the charges, please contact
contact your country's customs office.
Transactions in other currencies
If your credit card account is in a currency other than Euros, it is possible
that the exchange rate is not exactly the one shown on our website,
Depending on each bank's exchange rate. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction policies. We are not responsible for any fees your bank or credit card company may charge you. For more information about foreign transaction fees, please contact your bank.
We hope this has been helpful. Thank you for your time. Enjoy shopping for useful and original products.
We are at your disposal for any questions you may have.
Renova Team